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FAQs

Sizing
What size should I order?
We carry fierce styles from a variety of designers, so the sizes may vary depending on the item. The sizing table below will assist in you in your apparel selections. We actually try on each style in order to provide you with guidance on whether the item runs big or small. This information is provided in the details for each item, so check out the product description as well. We hope this helps!
Don’t hesitate to reach out if you should have any questions. We are here to assist!

XS                   S                    M                    L                  XL
Size                     0-2                  4-6                 8-10              10-12           14
Bust (in.)           30-32             32-34             36-38            38-40         40-42
Waist (in.)         23-24             25-27             28-30            31-33          34-35
Hips (in.)           32-33             34-36            37-39             39-41          42-44

Curvy Ladies

1X                   2X                  3X
Size                     14-18             20-24             26-28
Bust (in.)           40-46            48-50             50-56
Waist (in.)         32-40            42-46             46-50
Hips (in.)           42-48            50-54             54-58

I’m unsure about a size or I have a fit question. How do I find this information?
Check out our sizing guide above, or send an email to info.geneseboutiques@gmail.com. We’ll take care of you!

Ordering
Can I place my order over the phone?
Absolutely!
You can reach Genese Boutiques at (610) 470-9668 Monday through Friday from 8:00am to 4:00pm EST
Just have the Product Style Number ready and we will take care of your order.

Order Tracking
Upon completion of your order, you will receive a tracking number via email. If you did not receive your confirmation information, check your spam folder. Sometimes it may end up there.
What payment options do you accept?
We accept American Express, Discover, MasterCard and Visa debit/credit card payments as well as PayPal. Personal checks, money orders and direct bank transfers are not accepted.
Will I be charged sales tax on my order?
Yes, applicable sales tax will be added to your order.

I get an error message when I enter my shipping and billing addresses. What’s going on?
The billing address needs to match exactly what the bank has on file. Double check for typos. Sometimes it is a small discrepancy that just needs correction.
My order won’t go through. What should I do?
If all of the credit card and billing information is correct, give us a call at (610) 470-9668 Monday through Friday from 8:00am to 4:00pm EST

I need to change something on my order. How can I do that?
Changed your mind on something? Hey it happens. Just give us a call, but call quickly. We try to get your product to you as soon as possible, so shipping occurs within 4 hours.  After that timeframe, unfortunately we will not be able to change your order.